Frequently Asked Questions

1. What services do you offer?

We provide a range of services, including chemical testing, cleaning, and maintenance for pools in Polk County, FL. Our goal is to ensure your pool remains clean and safe for use.

2. How often should I have my pool serviced?

For optimal maintenance, we recommend servicing your pool at least once a week. However, the frequency may vary depending on the pool usage and environmental factors.

3. Do you provide emergency services?

Yes, we offer emergency services for urgent pool issues. Please contact us directly for immediate assistance.

4. How do you test the pool water?

We conduct thorough chemical testing using industry-standard methods to ensure the water's pH, chlorine, and other chemical levels are balanced and safe for swimming.

5. Are your services customizable?

Yes, we offer customizable service packages based on your specific needs and pool requirements. You can choose from various options to suit your preferences.

6. Do you provide supplies and chemicals?

Yes, we supply all necessary chemicals and cleaning equipment as part of our services. However, if you have specific products you prefer, please let us know.

7. Is your staff trained and certified?

Yes, our staff is trained and certified in pool maintenance and water chemistry. We prioritize safety and quality in our service delivery.

8. What are your payment options?

We accept various payment methods, including credit cards, checks, and cash. Payment details can be discussed when you schedule your service.

9. Can you assist with pool repairs?

While our primary focus is on maintenance and cleaning, we can accommodate repair needs you may have.

10. How can I schedule a service appointment?

You can easily schedule a service appointment by calling, texting or emailing us directly. Our team is ready to assist you with setting up a convenient time for your pool service.